Migrating from Casper Torus Wallet
The Casper Torus Wallet (https://casper.tor.us) will end its service on 30 September 2024. We strongly encourage all Casper Torus Wallet users to migrate their accounts to Casper Wallet to avoid losing access to their wallets.FeaturedAccessing Trump Cards NFTs
This article aims to guide you to accessing your Trump Cards NFTs. You can find further support for other matters regarding your Trump Cards NFTs at https://collecttrumpcards.com/support Trump Cards NFTs uses Web3Auth's Interoperability Solution, which means you can access your NFTs at https://trump.web3auth.com/ You would need to log into Torus Wallet using the same authentication method used in Trump Cards (https://www.collecttrumpcards.com/), please login using the “Enter your email” opPopularHow do I withdraw(send) tokens from my Torus Wallet?
Login in to your Torus wallet https://app.tor.us/ Click on the Settings tab. Within the Network section, choose your Network from the dropdown menu. Click Transfer button from the main menu (https://storage.crisp.chat/users/helpdesk/website/b8ca4967463be000/trfkuPopularHow do I deposit(receive) tokens into my Torus Wallet?
You'll need your public address to receive tokens into your Torus Wallet, or send tokens into your Torus Wallet from other wallets and exchanges. Before making the transaction, ensure that you are sending the right tokens to the right network that is currently supported by Torus Wallet.PopularHow do I connect my Honeygain account to Torus Wallet?
To access your Honeygain Dashboard on your browser, go to https://dashboard.honeygain.com/ to sign up. You can read more here (https://support.honeygain.com/hc/en-us/articles/360011188679-How-to-start-h3234bbb7-ff43-PopularWhat happens when my social account (Google, Facebook, Discord) gets compromised? How do I recover my account?
Your private key is specific to your Google account. In the event of losing your Google login account password, you would need to start the password recovery process on Google's account management system. Be sure to back up your account recovery codes and keep them safe. The same applies to other social logins like Facebook, Reddit, Twitch, Discord, etc. Whenever a user creates an account with Torus, their private key is split into multiple factors secured behind their social account, in theirPopularReporting an issue with Torus
In rare instances, after you've contacted support we may need to see logs from your browser's console to see how it is interacting with Torus. When facing an error or issue while using one of our products, we'll need your assistance in documenting the error that you're facing. Chrome, Firefox, Microsoft Edge, Brave, Opera To do so, you'll need to right click within your window's browser and inspect the webapp, in the window where you are facing the trouble. Then click on inspect.Some readersHow do I use WalletConnect with Torus?
WalletConnect is a convenient open source tool that enables a mobile wallet to easily connect to decentralized web applications, and interact with them from your phone. It is a more secure way to use Dapps. Open a web Dapp : Open your browser(preferrably on your DESKTOP) and go to the website of the application that you want to use Connect wiSome readersHow to add/delete custom tokens to my Torus Wallet?
Automatically display tokens Login to your Torus Wallet at https://app.tor.us On the Home tab, click the Show all Tokens button to display all the tokens in your wallet. Please ensure to select the right blockchain network in your Torus wallet under Settings Network to display the relevant tokens.Some readersHow do I delete my Torus Wallet account?
Torus maintains no data on a users account on our servers being a non-custodial wallet and no wallet is or can be managed from our servers. There is no account to delete because your ETH addresses are permanent on the blockchain and can simply be forgotten or abandoned if you like. This however does not "delete" your cryptographic key as that is impossible to do due to the natSome readersHow do I change the network my Wallet is connected to?
The Torus Wallet currently supports all Ethereum main-nets and test-nets, as well as other blockchains including Binance Smart Chain, Ethereum, Polygon (Matic), Reef Chain and xDai. To change the network or blockchain thaSome readersCan I recover the backup phrase if I delete or lose the email containing it?
The Backup Phrase is a mnemonic passphrase made up of 24 words. It acts as a backup, ensuring that you can always access your funds. In the event that you clear your browser cookies or lose your device, your Backup Phrase is the only way you have to restore the wallet and retrieve access to your funds. The first time you setup your Torus wallet, you are asked to provide a recovery email address to receive your backup phrase. You should make sure you save your backup phrase in a safe place.Few readersWhy I am getting an "insufficient funds" error?
This means you do not have enough of your network's native token in your account to cover the cost of gas. On the confirmation screen, you might see the confirm button is greyed out. This is because you have an insufficient amount of the native token necessary to pay for the transaction. Generally, across EVM-compatible networks, each transaction (including token and contract transactions) requires gas. You can think of this as a transaction fee. For more on gas, see here (https://torus.crisp.hFew readersI sent tokens to my Torus Wallet, but I am unable to view them on my balance.
Check your transaction hash to make sure that the transaction was successful, to the right wallet address, and on the right network (there's a difference between test nets and main nets). You can do so with the block explorer for the relevant network: Main Ethereum Network(ETH) - https://etherscan.io/ Polygon/Matic Network(MATIC) - https://polygonscan.com/ Binance Smart Chain Network(BSC) - https://bscscan.com/ (https://bsFew readersWhat blockchains are supported on Torus Wallet?
Torus Wallet currently supports the below blockchains: Layer 1 (refers to a base network, such as BSC Chain, or Ethereum) Ethereum Binance Smart Chain(BSC) Avalanche C-Chain ReefChain CELO Mainnet Layer 2 (operate on top of layer 1 blockchains like Ethereum) Polygon(Matic) Arbitrum One Optimism RSK(Rootstock) xDai(Gnosis) Other Layer-1 Blockchain Wallets integrated with Torus: Terra - app.kash.ioFew readersIs it possible to withdraw or cash out funds to fiat currency from Torus Wallet?
No, Torus does not provide this service. If you have ETH or other tokens that you want to exchange for fiat currency, you will have to do so using an exchange platform like Binance or any other exchange. For details on how to send tokens from Torus, please check the article How to send tokens from TorusFew readersHow to send Tokens from Binance to Torus Wallet?
Copy your Torus Wallet address following the steps in this article Log into to Binance.com , click on Wallet Fiat and Spot Once you’re on your fiat and spot wallet, you’ll see a list of cryptocurrencies that you own and their balances. Scroll down until you find your BNB balance. On yoFew readersHow do I buy cryptocurrency or tokens directly from my wallet?
You can add funds to your Torus Wallet directly via fiat money. We have some popular providers you can choose from to top-up your wallet. Login to app.tor.us Click on the Settings tab. Within the Network section, and select the intended network. You will receive funds on the network you select, so be sure!Few readersDo I use my Social Login or Email account to login to Torus Wallet?
When you log into Torus Wallet using your Social Logins(Google, Facebook, Reddit, Twitch, and Discord login, etc..), we automatically authenticate with providers like Google, that have established security standards to maximize the safety for our users your login with your social network provider to provide access. For Example: If you have a Gmail address xxx@gmail.com , use the Continue with Google option ONLYFew readersHow are my private keys managed on Torus?
The Torus Key Infrastructure revolutionises the status-quo by enabling a simple passwordless experience whilst retaining the security guarantees necessary for decentralised users through threshold cryptography. This non-custodial and decentralised model splits the user’s private key into multiple factors. The first factor is stored on the user’s device, behind the native biometric secure enclave when available. The second factor is secured by social logins, managed by OAuth2.0 providers.Few readersImporting Keys into Torus Wallet
Users who wish to import their external private keys to utilize on the Torus Wallet can do so. Log into your Torus Wallet account, click on your profile settings in the top right corner and select Import Account. From here, you would be able to import their keys from a Keystore JSON file by uploading tFew readersHow to send tokens from Torus Wallet to Binance?
Log into your Binance account and click Wallet Overview Click Deposit and you will see a pop-up window. Click Crypto Deposit Select the cryptocurrency you want to deposit, such as BNB. Next,Few readersHow do I connect to Opensea with Torus Wallet?
To connect to OpenSea with this wallet, head to https://opensea.io/login preferrably on your DESKTOP Click the WalletConnect option, you will see a QR code to scan popup. Click Copy to Clipboard Now, open a seperate tab on your same browser , go to app.tor.us , and login with the correcFew readersWhy do I get an error that my Backup Phrase is invalid?
Incorrect Share Mnemonic Error You will receive this error when you are entering a backup phrase which does not match the authentication method or if you enter it incorrectly. Example of extra blank spaces which throws an error: WhiteSpaces When pasting the backup phrase(keeping the spaces between each word) into the field, ensure there are no trailing blank spaces such that the blue cursor is blinFew readersHow does Torus manage Gas Fees?
Gas limit refers to the maximum amount of gas (or energy) that you're willing to spend on a particular transaction. A higher gas limit means that you must do more work to execute a transaction using ETH or a smart contract. If the gas price limit is too low, miners can choose to ignore such transactions The Ethereum network handles only a limited number of transactions. Some transactions are very complex, and require more time to process than others. In order to ensure that the network is nFew readersHow do I view my NFTs in Torus Wallet?
NFTs you mint or purchase will only show up on Torus Wallet. You will first need to verify that the NFT is under your ownership. To do this, you can verify on the block explorer for the relevant blockchain on which you own the NFT by entering your Torus wallet address: Main Ethereum Network(ETH) - https://etherscan.io/ Polygon/Matic Network(MATIC) - https://poFew readersHow do I add a Custom RPC network to Torus Wallet?
Custom Networks are non-Ethereum networks that are EVM compatible (Ethereum Virtual Machine). Since they are Ethereum based networks, your Torus wallet address will be the same across all the networks. That means that a single secret recovery phrase (aka backup phrase) can access your assets across all your accounts and networks.Few readersWhy should I enable cookies and allow pop-ups?
Torus does not store cookies, but our 3rd-party login providers do. For example, Google login stores a cookie in your browser for authentication purposes. Using pop-ups as the login page is the most secure way of logging in and interacting with our wallet. In-page windows or modals carry the risk of clickjacking, a malicious technique which creates a version of our login page that is invisible to the user in an attempt to steal their login information. Although pop-ups can be slightly user-unfrFew readersHow do I enable/disable Biometrics-FaceID/TouchID on Torus Wallet?
Enabling FaceID/TouchID Login to app.openlogin.com on your device Click on Manage account from the home page You will be taken to Security Settings Under Devices, you will see your registered device which has Touch/Face ID option Just below it you will see an option Click on the button and you will be rFew readersDoes Torus Wallet support Bitcoin?
No,.While Torus Wallet has support for several blockchains, Bitcoin is not one of them. Please do not attempt to send any Bitcoin to your Torus Wallet as it not EVM compatible.Few readersHow long does it take to send/receive funds with Torus Wallet?
As soon as your transaction has enough confirmations, it should appear straight away in your Torus Wallet. However, heavy network traffic on the blockchain and congestion can cause delays. You can use the TxID (Transaction Hash) to check the transfer’s status using a blockchain explorer like BscScan for Binance Smart Chain or EtherScan for Ethereum or PolygonScan for Matic. Torus will process your withdrawal as soon asFew readersIs Staking possible on Torus Wallet?
You can stake on other dapps by connecting your Torus wallet directly to them or via WalletConnect (when logged into Torus Wallet on a mobile browser) but not directly in the wallet. Some Dapps that connect directly with Torus Wallet to stake: Fulcrum mStable Aave Other Dapps are available online and depends if the Dapp provides WalletConnect to integrate your Torus Wallet.Few readersAccessing MaskVerse NFTs
Accessing MaskVerse NFTs via Wallet MaskVerse uses Web3Auth's Interoperability Solution, which means you can access your MaskVerse Free Loyalty Pass NFT at https://maskverse.web3auth.com You would need to log into MaskVerse Wallet using the SAME login method used on MaskVerse (https://www.maskverse.com/) Eg. If you’re using your Gmail email ID to log into MaskVerse, enter the same email in the Enter your email option. (Do not use the Continue with Google option as that would genFew readersDoes Torus provide Airdrop?
No, Torus does not provide any airdrop at this moment.Few readersHow do I detect online scams and avoid them ?
Phishing A phishing scam is a fraudulent method of impersonating famous people or pretending to be from reputable companies to convince people to reveal personal infFew readersHow do I authorize Opensea to connect with Torus Wallet?
When connecting your Torus Wallet to Opensea via the WalletConnect option, you will need to accept and sign Opensea's Terms & Conditions to proceed. Once you have followed the article to connect to Opensea, keep both the tabs open i.e. one for https://app.tor.us and the other for https://opensea.io On the Opensea tab, you will see a popup as shown below and you need to click the Accept andFew readersWhy is VPN not allowed with Torus Wallet/Web3Auth?
The error message “Unable to detect login share from the Auth Network” is a generic error message that Web3Auth displays when it encounters issues with the network connection. It suggests that the issue may be due to a slow internet connection or the use of VPN. The reason why VPNs might cause issues is that they can sometimes slow down the internet connection or introduce additional security measures that interfere with the connection to the Auth Network. This is not specific to VPNs, but aFew readers